AaquaTools Inc.
Privacy Policy
This Privacy Policy explains how AaquaTools Inc. collects, uses, shares, and protects personal information when you use our website, place an order, request a quote, contact us, or otherwise interact with our business.
01
Information We Collect
We may collect personal information when you place an order, create an account, request a quote, request service or support, subscribe to communications, contact us, or submit information through a form on our website.
Depending on how you interact with AaquaTools, this information may include:
- Name, company name, job title, and contact information
- Billing and shipping addresses
- Email address and telephone number
- Order, invoice, estimate, quote, and transaction information
- Equipment information, model numbers, serial numbers, and service details
- Account information if you create an online account
- Payment-related information handled through our payment providers
- Information you voluntarily provide in emails, forms, support requests, or other communications
We may also collect certain technical information automatically when you use our website, such as your IP address, browser type, device information, pages visited, referring pages, and interactions with the site.
02
How We Use Your Information
We may use personal information to:
- Process and fulfill orders
- Prepare estimates, quotes, invoices, and service requests
- Provide customer service, technical support, and repair assistance
- Communicate about orders, shipping, payments, backorders, service, or account activity
- Operate and improve our website, online store, products, and services
- Maintain accounting, tax, transaction, and business records
- Prevent fraud, misuse, security incidents, and unauthorized transactions
- Comply with legal, regulatory, tax, and accounting obligations
- Send marketing or product communications where permitted by law
You may unsubscribe from marketing emails using the unsubscribe link included in the message or by contacting AaquaTools.
05
E-Commerce & Payment Processing
AaquaTools uses WooCommerce to support our online store and online ordering. Order information may include your name, company, billing address, shipping address, contact information, products purchased, order status, and related transaction details.
Depending on the payment method used, payments may be processed through third-party payment and financial service providers including Stripe, PayPal, and Intuit QuickBooks Online. These providers process information according to their own privacy and security practices.
AaquaTools does not intentionally store full payment-card numbers on its website servers. We may retain transaction identifiers, payment status, invoice records, refund information, and other payment-related business records needed for order processing, customer service, accounting, tax, fraud prevention, and recordkeeping.
When you use a third-party payment service, information provided directly to that provider is also governed by the provider’s privacy policy and terms.
06
Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this policy, including order fulfillment, customer service, warranty or service support, accounting, tax reporting, dispute resolution, security, and other legitimate business or legal requirements.
Retention periods may vary depending on the type of information and the reason it was collected.
07
How We Protect Information
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
Our website uses encrypted connections where appropriate, including Secure Socket Layer or Transport Layer Security technology. Payment information submitted through third-party payment providers is handled through those providers’ systems.
No website, network, or electronic transmission can be guaranteed to be completely secure, and we cannot guarantee absolute security of information.
08
Your Privacy Rights
Depending on where you live and the laws that apply, you may have rights relating to your personal information. These may include the right to request access to, correction of, or deletion of certain personal information, or to request information about how personal information is used or disclosed.
To submit a privacy request, contact AaquaTools using the information at the bottom of this page. We may need to verify your identity before completing certain requests.
Some information may be retained when required or permitted by law, including information necessary for accounting, tax, transaction, fraud-prevention, warranty, service, or legal purposes.
09
Children’s Privacy
AaquaTools products and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through our website.
If you believe a child has provided personal information to us, please contact us so we can review the matter and take appropriate action.
10
Third-Party Websites & Services
Our website may contain links to websites, platforms, or services operated by third parties. AaquaTools does not control the privacy practices of those third parties.
We encourage you to review the privacy policies of third-party websites and services before providing personal information to them.
11
Terms of Use
Please also review our Terms of Use, which govern use of the AaquaTools website.
12
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, website, service providers, or legal requirements.
When we make changes, we will post the updated policy on this page and revise the “Last Updated” date.
Last Updated: August 16, 2026
Privacy Questions
Contact AaquaTools
AaquaTools Inc.
33840 SE Eastgate Cir
Corvallis, OR 97333
© 2026 AaquaTools Inc. All Rights Reserved.